Terms and Conditions

WHAT IS THIS DOCUMENT?

1.1. The terms and conditions indicated below constitute the CONTRACT that regulates between you, USER and / or CLIENT AND THE DOLCE VITA, indifferently, either by itself or through the mark "LA DOLCE VITA", the relationship, conditions Access, registration, navigation, download and use of each and every one of the web pages located under the domain www.ladolcevitapositano.es and its respective subdomains and subdirectories that are property of SILVIA ROBLES ARENAS (hereinafter "Site Web "or" Websites "), with NIF 50746348E and address at Arriaza 18 in Madrid.

1.2. Read this document with great attention. In it you will find the conditions that regulate the conditions of purchase, use and navigation of this Website, as well as the rights and obligations of both parties, the information of the procedures of the purchase process and the conditions of use, among other issues.

1.3. In turn, we inform you that these Conditions comply with what is established in the legislation in force in the matter.

    
ACCEPTANCE AND VALIDITY OF GENERAL CONDITIONS

2.1. These General Conditions are binding for both parties. The USER and / or CLIENT will be bound to each and every one of these General Conditions without any reservation when acquiring and / or contracting any product or any service from the Website, being their obligation and responsibility to read them previously.

2.2. During the course of your order, prior to authorizing payment, the USER and / or CLIENT must accept these General Conditions. If you do not agree with them, do not go ahead with the hiring or purchase process, since such conditions will apply to you in any case.

    
PRICE

The price of the PRODUCT will be that expressly collected on the Website and will be detailed throughout the online purchase process, being voluntarily accepted by the USER and / or CUSTOMER.

The total price that the USER and / or CLIENT will pay includes the price of the product plus the corresponding VAT (at the rate that is in effect on the invoice date).

    
HIRING PROCESS

The purchase within the Website of www.ladolcevitapositano.es will follow an automatic process that will be initiated through the request of the USER and / or CLIENT with the previous and express acceptance of the present conditions manifested in that web.

Effects: Purchases or contracting made on the Website will take full effect, upon acceptance by the USER and / or CLIENT of these Conditions when the acceptance is given and the payment is formalized.

In turn, a summary of the purchase or contracting will be sent to the USER and / or CLIENT once the same, within the meaning of the provisions of article 28 of the Law on Services of Information Society and Electronic Commerce (LSSICE ).

    
PAYMENT AND TRANSPORTATION

5.1. Form of payment: The payment of purchases on this website is made through the credit or debit card, in an automatic process. With a PAYPAL account or by bank transfer. The possible bank charges that are derived as a result of the USER and / or CLIENT will be required by LA DOLCE VITA.

If you want the invoice corresponding to the payment, you can send an e-mail to: ladolcevita_2016@outlook.es

5.2. Transportation: This website guarantees that the preparation of your order will be made within a maximum period of 14 calendar days. Within the European Union. Except on demand items that require a longer time (Maximum 15 days)

For orders outside the European Union the estimated shipping times are between 7 and 30 days. All customs expenses that may arise are borne by the buyer, not being able to claim anything from LA DOLCE VITA

However, www.ladolcevitapositano.es and therefore, SILVIA ROBLES ARENAS, can not be held responsible for delays in the shipment since this service is offered by third parties unrelated to the person in charge of this website. In situations, events or circumstances beyond this part, for example, in the event that the customer is not available, delays in transportation, human errors, mechanical or technical, actions of nature, it is understood that LA DOLCE VITA, will remain free of all responsibility.

All purchases made on this website are subject to a transportation contract. The moment your package is in the hands of the carrier, it becomes responsible for it.


RIGHT OF WITHDRAWAL, CANCELLATION OF USE AND RESOLUTION OF THE CONTRACT.

6.1. In relation to finished products and / or products produced by third parties, in accordance with Law 7/1996, of January 15, on the regulation of retail trade and its reform (Law 1/2010, of March 1), and the Directive 2011/83 / EU, once the service has been contracted, the USER and / or CUSTOMER may cancel the purchase within a period of 7 calendar days, from the date of availability, and the latter, in any case, must pay the return and / or transport. The refund of the amount will be made only in the case of factory defect. If the buyer is not in agreement with the purchase and should return the product, it must be with its original labeling, in perfect condition and not show signs of having been used. In this case, a voucher will be delivered to exchange for other garments. .

The amount will not be refunded in any of the cases, if the returned merchandise is defective, stained or with evident signs of having been used

Changes and refunds.- If you are not satisfied with your purchase you can send us the garments to the following postal address:

SILVIA ROBLES ARENAS

CALLE ARRIAZA Nº 18 4º C

28008 MADRID

Changes are allowed for other items in the store. In no case does it make economic refund. By accepting these terms and conditions you are accepting our return policy and therefore you will not be able to claim LA DOLCE VITA the economic refund. You must request the return from your client space, send us the package to the address indicated above and within a maximum period of 10 days you will have a bonus of the amount of your purchase.

In this sense the USER and / or CUSTOMER is informed that the possible tonality difference caused by the effect of the monitor will not be considered a sufficient error to proceed with the return of the product, since it is estimated that the colors and sizes may vary. of around 15%.

6.2. The USER and / or CLIENT will have the right to repair the product, its replacement, the price reduction or the termination of the contract, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, by the that the revised text of the General Law for the Defense of Consumers and Users is approved, as set forth in article 118 of this law.

As regards possible modifications to an order, it will be understood as much to change data of the order, either to add data, configurations and / or compositions, as to add or cancel any of the items included in your order. These modifications can not be taken into account if the order has already begun to be made.

6.3. The USER and / or CUSTOMER, will be able to effect the resolution of the contract established with LA DOLCE VITA, sending his cancellation request to the email address ladolcevita_2016@outlook.es and identifying the technical reference of the product, his full name as well as DNI or NIF In no case will the amounts paid by the USER and / or CLIENT be reimbursed.

6.4. Cancellation of the service and termination of the contract: LA DOLCE VITA reserves the right to terminate this service contract and cancel and deactivate it, without prior notice or requirement to the USER, if it receives from any competent Authority any requirement or notification of misuse , wrongful act or abuse, not having the USER and / or CUSTOMER in such case any right to claim LA DOLCE VITA, any refund of what was paid, or compensation for damages or third parties, loss of profits, or any another concept

    
COMMUNICATION, SUPPORT AND ASSISTANCE

This website makes available to the USER and / or CLIENT the email address ladolcevita_2016@outlook.es for them to establish contact, as well as express any questions or require assistance.

PRIVACY POLICY AND DATA PROTECTION

10.1. This website complies with the requirements established in the Organic Law 15/1999 of December 13, on Protection of Personal Data and its implementing regulations, as well as with the provisions of Law 34/2002 of July 11, on Services of the Information Society. Your personal data are treated in accordance with the provisions of said regulations, keeping the technical, organizational and security measures necessary to guarantee the confidentiality of them and to prevent their alteration, loss and unauthorized access or treatment.

10.2. Your data will be incorporated into a file owned by LA DOLCE VITA, and will be used for the sole purpose of carrying out the provision of the services requested, managing the business relationship and performing administrative tasks.

10.3. In any case, your data will be transferred to third parties, nor used for sending advertising or for any other purposes or uses other than those for which they have been collected.

10.4. You authorize and grant your express consent to www.ladolcevitapositano.es for the treatment of your personal data and only for the exposed purposes. Such data will be those that you provide through contact forms or through the purchase process of www.ladolcevitapositano.es, and / or through any other means.

10.5. You may at any time exercise your right to access, rectify, cancel and oppose the processing of personal data held by LA DOLCE VITA, by written request addressed to ladolcevita_2016@outlook.es, indicating in the subject "Protection of data "and proving your identity in accordance with the provisions of current legislation.

10.6. Minors: Only those who have the legal capacity to contract may enter into a purchase contract through this website. Therefore, any purchase made by non-emancipated minors or USERS and / or CLIENTS who have been permanently disabled will be considered void.

10.7. Security: Any transmission that occurs from your personal data will be made through a technology that meets the appropriate security standards for the protection of your data.

10.8. Browsing with Cookies.

Our website may use cookies, small data files that are generated on your computer to streamline navigation and ensure the operation of some of our applications that in any case, require your prior acceptance. In addition, we inform you that you have the possibility to eliminate and prevent the generation of cookies by selecting the corresponding option in your navigation program. However, keep in mind that the deactivation of these elements may prevent the proper functioning of some websites in many cases.

    
INTEGRITY OF THE CONTRACT

If any of the clauses of this contract were considered voidable or null and void, it shall be deemed not to have been enforced, maintaining the rest of the contract with all its binding force between both parties.

APPLICABLE LAW AND COMPETENT JURISDICTION

Any question, conflict or controversy that may arise in relation to the validity, interpretation, compliance and / or execution of these General Conditions and the existing relationship between the parties, these are expressly subject to Spanish law and the jurisdiction of the Courts and Courts of Madrid (Spain), expressly renouncing any other legislation or jurisdiction that was their own, unless otherwise determined by law differently.

If you need more information, contact us through the following email ladolcevita_2016@outlook.es